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Trust Accounting & Safety
The Law Society's Trust Safety department is available to assist Responsible Lawyers and law firms with their trust accounting and safety questions, concerns and needs.
Find information here on filing requirements, deadlines, fees and responsible lawyer accountabilities.
We commit to the following service standards in providing you with the help you need:
| Service | Timeline |
| Application to Designate a Responsible Lawyer and/or Operate a Trust Account | Two to three weeks from the time the Certificates of Completion for the Trust Safety Online Modules are received. The processing time may be extended depending on the amount of follow up required in the process. |
| Application for Exemption | Two to three weeks from the time the Application is received. The processing time may be extended depending on the amount of follow up required in the process |
| Designate an Alternate Signing Authority | Two weeks for new requests and renewals. |
| General enquiries – telephone service level | Two to four hours |
| Email enquiries | Two to four hours |
*Please note that our working hours are from 8 a.m. to 4:30 p.m. Monday to Friday.
If you have further questions regarding trust accounting and safety, do not hesitate to contact us.