Continuous Improvement - Law Society of Alberta

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Continuous Improvement

These resources support commitment to continuous improvement of legal service delivery and to lifelong learning, with the goal of providing the highest quality legal services.

Resource	Description	Topic	Audience	Format	Publisher
15 Myths of Small Firm Practice	This resource outlines common myths relating to starting up or running a practice.	Provision of Legal Services	Private Practice, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Considerations for Opening a Law Office	Running a law firm entails more than just being good at the law, you have to understand how to start and run a business. This resource outlines key topics to consider before opening a law office.	Provision of Legal Services	Private Practice, Management, In-House, Government & Non-Profit, Sole Practitioner & Small Firm	Article, Guide	Law Society of Alberta
CPD Tips: Practice Management	Keeping busy workloads under control can be a big challenge. Practice management is a competence to be honed and developed throughout a lawyer’s career.	Provision of Legal Services	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Returning to Active Practice	Whether you are a seasoned stay-at-home mom who has taken a few years off, you have taken time to care for a loved one, or you have worked outside the legal profession, returning to active practice after an extended hiatus can be daunting.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article, Checklist, Guide	Law Society of Alberta
Why I Self-Referred to the Practice Management Department	The time to look carefully at the holes in your practice is on the sunny days. Waiting until someone makes a complaint to the Law Society, or sues you, or some other crisis happens, means you are responding to those problems in the context of that crisis.	Provision of Legal Services	Private Practice, Management, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Client Communication Toolkit: Client Service	Clients have a myriad of different needs and preferences, so there is no single right way to offer or provide legal services	Provision of Legal Services	Private Practice, Sole Practitioner & Small Firm	Guide	Law Society of Alberta
Avoid the Penalty Box	The Alberta Lawyers Indemnity Association (ALIA) manages the professional liability insurance program for lawyers in Alberta. Learn about the different trends in claims presented to ALIA, inspired by the names of NHL teams.	Provision of Legal Services	Private Practice, Government, Sole Practitioner & Small Firm	Article	Law Society of Alberta
Signing Court Orders	Lawyers owe a duty to the court to sign orders to which they have agreed or which have been granted by the court.	Provision of Legal Services	Private Practice, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Letter from the Law Society: Let’s Not Return to ‘Normal’	Once our work environment returns to ‘normal’, however that looks for each of us, many of the same issues that contributed to the decline in our mental health pre-pandemic will continue to exist. Many of us will still face excessive working hours, high pressure and competitive environments, high-conflict situations, and be subject to both internal and external unrealistic standards of perfection. The transition may also come with its own additional stressors.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article	Law Society of Alberta
Two Email Tips to Save You From Heartache	Email communication is effective and efficient in many ways, but we have all experienced moments when our heart skips a beat when we think a mistake has been made. Learn about two easy adjustments to your Outlook email settings to save stress and reduce errors in your email communication.	Provision of Legal Services	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Article, Guide, Podcast	Law Society of Alberta
Practically Speaking – Remote Mentorship	Learn about the mentorship opportunities at the Law Society and how to carry out mentorship relationships in this new landscape of physical distancing that we find ourselves navigating.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Podcast, Article	Law Society of Alberta
Approved Legal Services Provider (ALSP) program	This session will help individuals and organizations who are involved in pro bono legal services to understand the ALSP program, its benefits and how an organization can become eligible for ALSP status.	Cultivate a Growth Mindset	Private Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-Profit	Webinar, Video	Law Society of Alberta
Practice Management 101: Life Cycle of a File	The Practice Management team offers this recorded webinar on the basics of effective practice strategies from the beginning of a file through to the end. Join them for a discussion on these strategies that will increase your efficiency and decrease your risk.	Provision of Legal Services	Private Practice, Government & Non-Profit, Sole Practitioner & Small Firm	Webinar, Video	Law Society of Alberta
The Goods on Going Solo	Law office must-haves, best practices for file, time and financial management, how to draft a retainer and non-retainer agreement and more.	Provision of Legal Services	Sole Practitioner & Small Firm	Video, Webinar	Law Society of Alberta