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Professional Conduct
These resources support lawyers in being honest, trustworthy and acting with integrity. They help lawyers execute good judgment and adhere to high standards of behaviour and accountability – to their clients, co-workers, colleagues, members of the legal profession, the courts, tribunals and the Law Society.

ResourceDescriptionTopicAudienceFormatPublisher
An Ethical Trap: Dealing With Unmerited Fee ComplaintsIt’s unethical to settle a fee dispute in exchange for the client’s promise not to report a complaint or to withdraw a Law Society complaint.Act Ethically, Demonstrate Good CharacterPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Code of Conduct: Guidance on Ethical and Practice Management Issues
Originally published in the CBA Law Matters on Feb. 19, 2021.
In delivering legal services in Alberta, lawyers have to be aware of and comply with the Legal Profession Act, the Code of Conduct, and the Rules of the Law Society of Alberta.
Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Employee Theft on the Rise: Are You at Risk?Employee theft exposes lawyers and law firms to personal financial risk.Act Ethically, Use Sound JudgementPrivate Practice, Management, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Ethical and Effective AdvertisingThe best legal advertising is memorable, informative and assists members of the public to find lawyers who can help them with their legal problems.Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Ethical Queries and Quandaries: Issues Commonly Raised With Practice Advisors
From the Winter 2019 Edition of CBA – Alberta Branch Law Matters.
The Practice Advisors see many of the same issues arising across the full spectrum of practice areas.
Demonstrate Good Character, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleExternal Source
LinkedIn: Maintaining Authenticity in Your Online ProfileWhen you accept and publish LinkedIn endorsements that are suspect, are you violating the Law Society of Alberta’s Code of Conduct?Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Navigating Not-For-ProfitsThe Federation of Law Societies of Canada’s Model Code of Professional Conduct encourages lawyers to act as directors of not-for-profit and charitable organizations.Demonstrate Good Character, Use Sound JudgementManagement, Private Practice, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Original Wills: Privilege and Lien IssuesAlthough it is recommended that lawyers give original wills to the testator client with appropriate instructions for storage, they sometimes remain in the lawyer’s file or vault.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Privacy Breached: Now What?For hackers, lawyers represent a high value target. Billions of dollars flow through Alberta lawyers’ trust accounts every year.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Air Conditioning Units and Window Wells on Real Property ReportsRecommended practice in the City of Calgary as to whether, and when (if at all), a Real Property Report must be updated to show (i) air conditioning units and (ii) window wells.Demonstrate Good Character, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmGuideExternal Source
Recommended Rules Of Practice Respecting Real Property ReportsReport to reduce the uncertainty and disagreements that often arise between lawyers concerning Real Property ReportsDemonstrate Good Character, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmGuideExternal Source
Recording Virtual Court ProceedingsVirtual court proceedings afford great opportunities to deliver legal services in an efficient, client-centered way. Lawyers need to be mindful of their ethical obligations during these proceedings.Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Signing Court OrdersLawyers owe a duty to the court to sign orders to which they have agreed or which have been granted by the court.Demonstrate Good Character, Use Sound JudgementPrivate Practice, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Solicitor-Client Privilege and Demands for DisclosureIn response to inquiries from lawyers regarding demands for disclosure, the Law Society of Alberta developed a position statement to provide guidance when they are faced with such demands.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideLaw Society of Alberta
Top 10 Ways to Avoid Law Society ComplaintsProvide your clients with realistic timelines for their matter, and update those timelines when things change.Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideLaw Society of Alberta
The Code of Conduct and Your StaffA skilled legal assistant makes for happier clients, happier lawyers and, often, a better bottom line. With this in mind, you must also empower your legal support staff with the knowledge they need to succeed.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Trust Conditions GuidelinesAlberta lawyers appreciated the format of the previous Code rules respecting trust conditions – a familiar checklist or guide for working through trust conditions issues.Act Ethically, Demonstrate Good CharacterPrivate Practice, Sole Practitioner & Small FirmGuide, ChecklistLaw Society of Alberta
Understanding and Avoiding Law Society ComplaintsThis article addresses the common issues that face practicing lawyers, and concludes with a list of tips and resources found on our website.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
What Can a Student-at-Law Do?You will see that the right to give legal advice and appear before courts turns upon being a lawyer, barrister, solicitor, member of the bar, advocate, avocat, attorney, agent, counsel or officer of the court.Act Ethically, Use Sound JudgementPrivate Practice, Government, Sole Practitioner & Small FirmArticle, GuideLaw Society of Alberta
When a Lawyer Leaves A FirmLawyers are no longer committed to the same firm for their whole careers, and regularly move to new firms or leave to start their own practices.Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Working Remotely – Applying the National Mobility RulesIf you have taken your practice online or provide services across provincial boundaries, do you know where you stand? Learn about how the National Mobility Agreement governs and facilitates temporary and permanent mobility of lawyers between Canadian jurisdictions.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideLaw Society of Alberta
20 Red Flags of Bad Cheque Fraud You Should RecognizeDon't be complacent and think you will never be fooled. These frauds are getting ever more sophisticated. Learn about the most common red flags of a bad cheque fraud. Act EthicallyPrivate Practice, ManagementArticleLaw Society of Alberta
Business Continuity and Succession Plan Guide and Checklist This guide is designed to provide background information about business continuity and succession planning. Additionally, it identifies items to consider in developing your plan and provides resources where you can find additional information and templates so you can develop a customized plan for your unique circumstances.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitGuide, ChecklistLaw Society of Alberta
Contingency Fee IssuesLearn about common problems relating to contingency fee matters, including contingency fee agreements that do not comply with the Rules of Court, charging fees on retainer deposits and inaccurately calculating fees on advances.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Crossing the Border with Electronic DevicesPrepared by the Policy Counsel Counterpart Group, Federation of Law Societies of Canada. With travelers at Canadian airports and border crossings subject to increasing scrutiny,  it is important for lawyers to have an understanding of how the privacy interests of their clients may be impacted by legislation and policies developed to address public safety issues.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideExternal Source
File Retention and Document ManagementLearn about your ethical obligations and best practices in file management, storage and destruction.Act EthicallyManagement, Private Practice, Sole Practitioner & Small FirmArticle, Guide, ChecklistLaw Society of Alberta
Law Firm Startup Trust Safety MilestonesTrust Safety milestones from day one to the fourth month.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmInfographicLaw Society of Alberta
Password Managers: Locking the Barndoor with Better PasswordsPoor password habits have become a target for cybercriminal activity, instead of a line of defense. There are practical things you can do to restore the protective function of our passwords.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, Guide, ChecklistLaw Society of Alberta
Paying Practice DebtsLearn about ethical responsibilities of lawyers and law firms to financial commitments and business dealings.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmArticle, GuideLaw Society of Alberta
Protecting Client Confidentiality and Data Security While Working RemotelyLearn about how to protect client confidentiality and data security while working remotely.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideLaw Society of Alberta
Retirement GuideThis guide is designed to provide information about the retirement process. It identifies items to consider in developing your plan and provides resources containing additional information and templates.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small Firm, ManagementGuide, ChecklistLaw Society of Alberta
Returning to PracticeThis guide is intended to help you navigate the reinstatement process. Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitGuide, ChecklistLaw Society of Alberta
Software Comparison Chart
  • Software Data Preservation Options
These comparison charts detail features and pricing options to consider when choosing the practice management/accounting software package that is right for your firm.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Start-Up KitThis resource provides some considerations for starting up a law firm.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmArticle, Guide, ChecklistLaw Society of Alberta
To File or Not to FileFile retention practices are changing due to the cost of storing files and the attractive alternatives offered by technology. Learn about the different considerations when addressing your firm’s file retention and document strategy.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Top 10 Ways to Secure your Online WorldA top priority for all law firms and corporate legal departments is to ensure that online activities are protected. There is no ‘one size fits all’ approach but this resource lists several best practices that act as a good starting point to protect your firm or legal department. Act EthicallyPrivate Practice, Management, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Top 5 Ways to Avoid Falling Into the Mortgage Fraud TrapThis "Top 5" list is a starting point to avoid falling into a mortgage fraud trap.Act EthicallyPrivate Practice, Management, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Two Email Tips to Save You From HeartacheEmail communication is effective and efficient in many ways, but we have all experienced moments when our heart skips a beat when we think a mistake has been made. Learn about two easy adjustments to your Outlook email settings to save stress and reduce errors in your email communication.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, Guide, PodcastLaw Society of Alberta
Disbursing the Undisbursable: What to do with Unclaimed Trust FundsLaw firms occasionally hold trust funds for extended periods of time when they cannot locate the clients or other parties to whom the funds belong. What can you do in this case?Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticle, GuideLaw Society of Alberta
Trust Bank ReconciliationsHow to review a trust bank reconciliation: trust bank balances, client trust listings and trust journals.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticle, GuideLaw Society of Alberta
Prescribed Financial RecordsThis resource is meant to assist lawyers to understand their obligations in relation to prescribed financial records.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementGuideLaw Society of Alberta
Top 10 Tips: Financial Records ManagementYou must do a reconciliation of your trust and general accounts by the end of the following month even if you have no balance in either account.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticleLaw Society of Alberta
Trust Misappropriation: Your Ounce of PreventionThe bad news is that anyone can be a victim of fraud or theft. The good news is that there is much we can do to minimize the severity, duration and impact of loss.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticleLaw Society of Alberta
Trust Safety Rules Modernization Cross Reference TablesGuide Cross-Referencing the old Trust Safety rules with the rules adopted as of Jan. 1, 2022.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticleLaw Society of Alberta
Trust Shortage and ReportingThe Rules, how to report a shortage and next steps.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticleLaw Society of Alberta
Your Role as a Responsible LawyerAs a Responsible Lawyer, you are responsible for all trust money and property received from a client. This document outlines some of your trust safety responsibilities, at a glance.Act EthicallySole Practitioner & Small Firm, Private Practice, ManagementArticleLaw Society of Alberta
Communicating with the Court Lawyers frequently call the Practice Advisors’ Office to discuss the ethics of communicating with the court.Act EthicallyPrivate Practice, Government, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Conveyancing Protocol The protocol prescribes enhanced standards of conveyancing practice, which will result in better service for clients.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Applying ProtocolThe protocol prescribes enhanced standards of conveyancing practice, which will result in better service for clients.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Conveyancing Protocol: FAQThe protocol prescribes enhanced standards of conveyancing practice, which will result in better service for clients.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Ethical Considerations Regarding Requests for WillsWhen a lawyer receives a request to provide a will to someone other than the testator, the lawyer’s duty of confidentiality to the testator should guide how to respond and what information can be disclosed.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Giving Independent Legal Advice
  • Independent Legal Advice Checklist
Independent legal advice is never routine, and a consultation may be the client's only opportunity to consider objectively a transaction that exposes them to significant liability. Considerations for giving or sending a person for independent legal advice are provided.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmGuideLaw Society of Alberta
Mortgage Instructions ToolkitPrepared by the CBA Real Property Section, the practice tools in this toolkit can help you respond to some common lender instruction requests.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmGuideExternal Source
New Notaries and Commissioners Act in Force April 30, 2015They will now both be governed under the Notaries and Commissioners Act. The legislative amendments also contain consequential amendments to the Alberta Evidence Act and the Guarantees Acknowledgement Act.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Non-Lawyer Representation of Corporations in the CourtsIn some cases, non-lawyer agents may be permitted to appear for parties in civil matters before the Provincial Court, or in certain summary offence matters.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
OPCA Litigants – The Phenomenon of Freemen on the LandThe Law Society continues to hear concerns regarding “Organized Pseudolegal Commercial Argument” litigants (OPCA litigants), and specifically Freemen on the Land. Consequently, we want to remind lawyers of their obligations when dealing with OPCA litigants.Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Understanding the Prohibition on the Purchase of Residential Property by Non-Canadians ActThe Prohibition on the Purchase of Residential Property by Non-Canadians Act (the Act) came into force on Jan. 1, 2023. The Act will be in force for two years and real estate lawyers need to consider the impact of the Act on their practice and their clients.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Untying the Knot: Withdrawing from a ClientLawyers frequently ask the Practice Advisors whether circumstances justify firing a client. Even if the answer is yes, sometimes the lawyer is obligated to continue acting.Act Ethically, Use Sound JudgementPrivate Practice, Sole Practitioner & Small FirmArticleLaw Society of Alberta
Ethically Speaking: AddictionA lawyer who knows that a colleague is impaired bears the burden of ensuring steps are taken to protect client interests, and may carry an additional burden: worry for their colleague. Empathy, the ability to share or understand another’s experiences, can help the lawyer navigate the difficult path of addressing lawyer impairment.Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Ethically Speaking: Competence and WellnessIf competence means doing something successfully or efficiently, a lawyer’s competence includes additional esoteric components.Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Ethically Speaking: Immune-Compromised Work ExpectationsWhat should I do if I’m immune compromised or someone in my family is immune-compromised but I’m still expected to come into work?Act Ethically, Demonstrate Good CharacterPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Mental Health in the Legal Profession: Your Obligations and How to HelpIf you suspect a mental health issue is affecting another lawyer’s practice, what should you do?Act Ethically, Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Financially Speaking – Trust Accounts July 2020In the first-ever episode of the Financially Speaking podcast, Trust Safety team members break down the basics of trust accounting – what a lawyer needs to do once they’ve been approved to operate trust accounts, the different kinds of trust accounts and how to manage trust accounts successfully.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmPodcastLaw Society of Alberta
Financially Speaking – Lifecycle of a Trust Account In the second episode of Financially Speaking, our hosts walk through the lifecycle of a trust account, from its creation through to its closure. And, in the spirit of Access to Justice Week, we’re not only going to focus on the logistics and obligations of those trust accounts but on the key role that pooled trust accounts play in funding access to justice initiatives in our province, with a special guest from the Alberta Law Foundation (the Foundation).Act EthicallyPrivate Practice, Sole Practitioner & Small FirmPodcastLaw Society of Alberta
2022 Trust Safety Rule ChangesTrust Safety hosts a webinar on the changes to the Trust Safety rules, which came into effect on Jan. 1, 2022.Act EthicallyPrivate Practice, Management, Sole Practitioner & Small FirmWebinar, VideoLaw Society of Alberta
Anti-Money Laundering and Anti-Terrorist Financing WebinarTrust Safety and Policy & Ethics host a webinar on the Law Society’s rule amendments regarding Anti-Money Laundering and Anti-Terrorist Financing.Act EthicallyPrivate Practice, Management, Sole Practitioner & Small FirmWebinar, VideoLaw Society of Alberta
Conflicts EssentialsLawyers must understand how to recognize conflicts of interest, how to prevent them from occurring, and what might happen if they do occur. View this webinar for more details on conflicts essentials.Act Ethically, Use Sound JudgementPrivate Practice, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitWebinar, VideoLaw Society of Alberta
Conflicts Essentials Part 2 WebinarKey elements of ethical practice are recognizing conflicts of interest, understanding how to prevent them, and what might happen if they do occur. Practice Advisor, Elizabeth Aspinall, walks through common and complex scenarios to help lawyers understand when conflicts may arise and how to resolve them.Act Ethically, Use Sound JudgementPrivate Practice, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitWebinar, VideoLaw Society of Alberta
Law Firm Self-Report – Feb. 13, 2018The Law Firm Self-Report went online effective Nov. 8, 2017. It is mandatory for law firms to e-file a completed Self-Report online via the Lawyer Portal.Act EthicallyPrivate Practice, Management, Sole Practitioner & Small FirmWebinar, VideoLaw Society of Alberta
Practice Management 101: Road to RetirementThe Practice Management Team discusses retiring from the practice of law. If you have questions about the process and timelines for winding up your practice, the team has strategies, resources and more to help you navigate this new stage of your career.Act EthicallyPrivate Practice, Sole Practitioner & Small FirmWebinar, VideoLaw Society of Alberta
Practice Transition VideosThese webinars guide lawyers through important information, options and resources related to transition of their legal careers. The videos provide general information to lawyers who are starting their own firms; moving to another firm; planning to become inactive; or seeking to reinstate, retire or resign.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitWebinar, VideoLaw Society of Alberta
Avoid the Penalty BoxThe Alberta Lawyers Indemnity Association (ALIA) manages the professional liability insurance program for lawyers in Alberta. Learn about the different trends in claims presented to ALIA, inspired by the names of NHL teams.Use Sound JudgementPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticleLaw Society of Alberta
Legal Research: Guidance for Inactive Lawyers Each year, the Law Society of Alberta receives questions about whether lawyers can provide legal research services under their current membership status.Act EthicallyPrivate Practice, Management, In-House, Sole Practitioner & Small Firm, Government & Non-ProfitArticle, GuideLaw Society of Alberta
Printed from https://www.lawsociety.ab.ca on March 24, 2023 at 5:03:53 PM
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                Email: Governance Meetings

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                Email: Practice Advisors

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                  Email: Education

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                    Email: AdvisorLink

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                    Email: Accounting

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                      Email: Customer Service

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                        Email: General Feedback

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                              Email: Manager, Membership Services

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                                    Email: Allan Guty

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                                      Email: SoloNet

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                                        Email: Practice Management

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                                          Email: Nancy Bains

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                                            Email: Inform Trust Safety

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                                              Email: Trust Safety

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                                                Email: Information Management

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                                                  Email: Election

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                                                    Email: Justicia Project

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                                                      Email: Locum Connect

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                                                        Email: Mentor Connect

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                                                          Email: Mentor Express

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                                                            Email: Indigenous Law Student Summer Employment Program

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                                                              Email: ALIA

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                                                                Email: ALIAlert fraud alerts

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                                                                  Email: Equity Ombudsperson

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                                                                    Email: Tribunal Office

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                                                                      Email: Custodianship

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