Before you file your complaint, visit this page to understand the types of complaints that the Law Society can and cannot handle. To file your complaint, please submit the Information Concerning a Lawyer (ICAL) form. This form is the place to outline details about your experience with the lawyer and the reason(s) for the complaint. We have a safe reporting process in place for complaints related to discrimination or harassment.

An Intake Specialist will collect your information in accordance with the Intake Protocol. You will receive an Acknowledgement Letter from the Intake Specialist with a file number assigned to your complaint within three business days of the Law Society receiving your submission. A staff lawyer will be assigned to your matter.

Complaints are addressed by staff lawyers generally in the order they are received. Complaints may be prioritized based on risk to the public or other factors.

Please note that, in order to have a fair process, the information (including the complainant’s name) and any documents submitted (or a summary of them) will be shared with the lawyer being complained of. Otherwise, the complaint and the related material is strictly confidential among the complainant, the lawyer and the Law Society and may not be shared with third parties or used in any other proceedings, including court proceedings.

The Law Society of Alberta cannot provide you with legal advice about your matter.

If you need legal advice about the situation that you are in, you may wish to speak with a lawyer about your next steps. If you need help finding a lawyer, Lawyer Referral is a free service that can help connect you with a lawyer.