Learning Centre Lawyer Portal ALIA Careers Contact Us

Law Society of Alberta

  • Who We Are
    • Reflective Practice and Professional Development

      Continuing Professional Development incorporates reflective practice, which is itself a type of learning activity because lawyers learn from reflecting on their practice.
      • About Us
      • Executive Leadership Team
      • Board & Committees
        • Board Directory
        • Board Meetings
        • Member Meetings
        • Committees
        • External Bodies
      • Affiliations
      • Key Initiatives
        • 2024 Articling Survey
        • Equity, Diversity and Inclusion Initiatives
        • Innovation Sandbox
        • Indigenous Initiatives
      • Annual & Financial Reports
      • Strategic Plan
      • Awards & Scholarships
        • Distinguished Service Awards
        • Recognition of Service
        • Scholarships
      • Upcoming Events
      • Media Room
      • eBulletins
      • Latest from the Law Society
  • For the Public
    • Lost Wills Listing

      A public webpage containing a list of outstanding will requests is now available online.
      • Find a Lawyer
      • Complaints
      • Finding Files
      • Lost Wills
      • Public Resources
      • Financial Claims
      • Notices
      • Careers
  • Lawyers & Students
    • Become a Principal

      Find out details about the new principal training requirement and the process of becoming a principal.
      • Become a Lawyer
      • Become a Principal
      • Membership Services
      • Making a Payment to the Law Society
      • Professional Development
      • Western Canada Competency Profile
      • Trust Accounting & Safety
        • Approval for Firms & Lawyers
        • Annual Reporting
      • Fraud & Loss Prevention
      • Alberta Lawyers Indemnity Association
      • Practice Advisors
      • Practice Management Consultations
      • Equity Ombudsperson
      • Complaints
      • Approved Legal Services Providers
      • Professional Regulatory Body Review
  • Resource Centre
    • New Resource: Practice Fundamentals Program

      Supporting new lawyers through the development of skills critical to legal practice
      • Lawyer Programs
        • Mentor Connect
        • Mentor Express
        • Table Talks
        • AdvisorLink
        • Locum Connect
        • Practice Management Consultations
        • SoloNet
        • Assist
      • Learning Centre
      • Public Resources
      • Student Resources
        • Articling Placement Program
      • Sole Practitioner Resources
      • New Lawyer Resources
        • Practice Fundamentals Program
      • Anti-Money Laundering
      • Request a Presentation or Resource
      • Key Resources
        • Legal Practice
        • Continuous Improvement
        • Cultural Competence & Equity, Diversity and Inclusion
        • Lawyer-Client Relationships
        • Practice Management
        • Professional Conduct
        • Professional Contributions
        • Truth and Reconciliation
        • Well-Being
  • Regulation
    • Act, Code & Rules

      The Law Society of Alberta derives its authority from the Legal Profession Act and sets out standards through its Rules and Code of Conduct.
      • Act, Code & Rules
      • Adjudication
        • About the Tribunal Office
        • Hearing Schedule
        • Decisions & Outcomes
        • Complaint Dismissal Appeals
        • Adjudicator Directory
        • Book of Authorities
      • Notices
        • Custodianship
        • Disbarment
        • Reinstatement
        • Resignation
        • Suspension
      • Unauthorized Practice of Law
        • Information Concerning the Unauthorized Practice of Law
  • Find a Lawyer
Resource Centre
  • Anti-Money Laundering
    • Client Identification and Verification
    • Cash Transactions
    • Trust Accounting Rule (Rule 119.19)
    • Anti-Money Laundering Resources
  • Learning Centre
  • New Lawyer Resources
    • New Lawyer Welcome Webinar
    • Practice Fundamentals Program
  • Lawyer Programs
    • Mentor Connect
    • Mentor Express
      • Mentor Express FAQ
    • Table Talks
    • Mentor Moments
    • AdvisorLink
      • AdvisorLink Online Request
    • Locum Connect
      • Locum Listing
      • Locum Opportunity Listing
    • SoloNet
  • Key Resources
    • Legal Practice
    • Continuous Improvement
    • Cultural Competence & Equity, Diversity and Inclusion
    • Lawyer-Client Relationships
    • Practice Management
      • Considerations for Choosing Accounting and Practice Management Software
      • Retirement Guide
        • Making the Decision to Retire
        • Your Status with the Law Society
        • The Process of Winding Up
        • Working Through the Tasks
      • Business Continuity and Succession Plan Guide and Checklist
        • Planning Considerations
        • Your Plan – Checklist
        • Office Procedure Manual
        • Additional Planning Resources & Templates
      • Practice Management Assessment Tool
      • Practice Management Consultations
    • Professional Conduct
    • Professional Contributions
    • Truth and Reconciliation
    • Well-Being
  • Sole Practitioner Resources
  • Student Resources
  • Public Resources
  • Request a Presentation or Resource
  • Home
  • Resource Centre
  • Key Resources
  • Professional Conduct
  • Top Ten Tips: Financial Records Management
Top Ten Tips: Financial Records Management

  1. You must do a reconciliation of your trust and general accounts by the end of the following month even if you have no balance in either account.
  2. As part of the reconciliation, you must compare the balance shown on the Bank Statement for your Trust Account, as adjusted for outstanding cheques/deposits, with the balance shown on the Trust Listing to ensure that they are the same.
  3. You must not transfer funds to a third party without the written authorization of your client (unless pursuant to a Court Order or otherwise exempted). A lawyer’s signature is required before the transfer of funds from one file to another, even if both files are for the same client.
  4. You must obtain the client’s written consent to transfer trust funds from their file to a file for another client. Even if one file is for one spouse and the other file is for both spouses, or if one file is for an individual and the other is for the closely held corporation for which the client is the sole shareholder, director and officer.
  5. If you receive cash on behalf of a client, the party bringing you the money must sign a duplicate receipt showing:
    • the date
    • the name of the person providing the cash
    • the amount
    • the client for whom the cash is received
    • the file number
    • the signature of the person who received the cash
    You are required to make reasonable efforts to obtain the signature and if you are unable to do so, it is wise to note this on the receipt.
  6. You must not transfer funds from trust to general to pay your account unless you have delivered the account to the client either before or concurrently with the transfer.
  7. If you have only one Moneris account for processing credit card payments, you must deposit all credit card receipts into your trust account and cannot withdraw the money until the funds have cleared, even if destined for your general account. If withdrawn from the trust account, all fees for credit card use must be reimbursed to the trust account. The best arrangement for credit card receipts is to have two Moneris accounts, one for trust accounts and one for the general account.
  8. Funds need to be deposited into the trust account on or before the next banking day. Best practice guidelines suggest funds should be deposited into the general account within five days.
  9. When a client deposits funds directly into your trust account, you must obtain written confirmation of the deposit from the client, including:
    • the client’s name
    • the date of the deposit
    • the amount of the funds deposited
    • the reason for the deposit.
  10. For all transactions, your financial records must show:
    • the source of payment
    • the payee
    • the nature of the transaction
    • the client’s name
    • any description

Be aware: the most common financial records error occurs when the bank takes service fees from the Trust Account, even after you have advised the bank not to do so. Check your statements carefully.

Written by: Sylvia Carruthers, Legal Counsel, Practice Management

Printed from https://www.lawsociety.ab.ca on May 11, 2025 at 4:29:19 PM
Law Society of Alberta ©2025 Law Society of Alberta.
  • Latest
  • Contact Us
  • Privacy
  • Terms and Conditions of Use
  • Accessibility
  • Sitemap
  • Careers
©2025 Law Society of Alberta.
  • Who We Are
    • Back
    • About Us
    • Executive Leadership Team
    • Board & Committees
      • Back
      • Board Directory
      • Board Meetings
      • Member Meetings
      • Committees
      • External Bodies
    • Affiliations
    • Key Initiatives
      • Back
      • 2024 Articling Survey
      • Equity, Diversity and Inclusion Initiatives
      • Innovation Sandbox
      • Indigenous Initiatives
    • Annual & Financial Reports
    • Strategic Plan
    • Awards & Scholarships
      • Back
      • Distinguished Service Awards
      • Recognition of Service
      • Scholarships
    • Upcoming Events
    • Media Room
    • eBulletins
    • Latest from the Law Society
  • For the Public
    • Back
    • Find a Lawyer
    • Complaints
    • Finding Files
    • Lost Wills
    • Public Resources
    • Financial Claims
    • Notices
    • Careers
  • Lawyers & Students
    • Back
    • Become a Lawyer
    • Become a Principal
    • Membership Services
    • Making a Payment to the Law Society
    • Professional Development
    • Western Canada Competency Profile
    • Trust Accounting & Safety
      • Back
      • Approval for Firms & Lawyers
      • Annual Reporting
    • Fraud & Loss Prevention
    • Alberta Lawyers Indemnity Association
    • Practice Advisors
    • Practice Management Consultations
    • Equity Ombudsperson
    • Complaints
    • Approved Legal Services Providers
    • Professional Regulatory Body Review
  • Resource Centre
    • Back
    • Lawyer Programs
      • Back
      • Mentor Connect
      • Mentor Express
      • Table Talks
      • AdvisorLink
      • Locum Connect
      • Practice Management Consultations
      • SoloNet
      • Assist
    • Learning Centre
    • Public Resources
    • Student Resources
      • Back
      • Articling Placement Program
    • Sole Practitioner Resources
    • New Lawyer Resources
      • Back
      • Practice Fundamentals Program
    • Anti-Money Laundering
    • Request a Presentation or Resource
    • Key Resources
      • Back
      • Legal Practice
      • Continuous Improvement
      • Cultural Competence & Equity, Diversity and Inclusion
      • Lawyer-Client Relationships
      • Practice Management
      • Professional Conduct
      • Professional Contributions
      • Truth and Reconciliation
      • Well-Being
  • Regulation
    • Back
    • Act, Code & Rules
    • Adjudication
      • Back
      • About the Tribunal Office
      • Hearing Schedule
      • Decisions & Outcomes
      • Complaint Dismissal Appeals
      • Adjudicator Directory
      • Book of Authorities
    • Notices
      • Back
      • Custodianship
      • Disbarment
      • Reinstatement
      • Resignation
      • Suspension
    • Unauthorized Practice of Law
      • Back
      • Information Concerning the Unauthorized Practice of Law
  • Find a Lawyer
  • Lawyer Portal
  • Contact

Email: Complaint Dismissal Appeals

Complaint Dismissal Appeals

Fill in the form below to get in touch with the Complaint Dismissal Appeal team.

  • Drop files here or
    Max. file size: 20 MB.
      Text, PDF, MSOffice, and Images only. Max size 20 MB.
    • This field is for validation purposes and should be left unchanged.
    Public Bencher Representatives

    Fill in the form below to get in touch with our public representative Benchers, who are appointed by Alberta's Minister of Justice and Solicitor General.

    • Drop files here or
      Max. file size: 20 MB.
        Text, PDF, MSOffice, and Images only. Max size 20 MB.
      • This field is for validation purposes and should be left unchanged.
      Office of the Chief Executive Officer & Executive Director

      Fill in the form below to get in touch with the Office of the Chief Executive Officer & Executive Director.

      • Drop files here or
        Max. file size: 20 MB.
          Text, PDF, MSOffice, and Images only. Max size 20 MB.

        Email: Governance

        Fill in the form below to get in touch with Governance.

        • This field is for validation purposes and should be left unchanged.

        Email: Indigenous Mentorship Program

        Fill in the form below to get in touch with the Indigenous Mentorship Program.

        • Drop files here or
          Max. file size: 20 MB.
            Text, PDF, MSOffice, and Images only. Max size 20 MB.

          Email: Mentorship

          Fill in the form below to get in touch with the Mentorship team.

          • Max. file size: 32 MB.

          Email: Equity, Diversity and Inclusion Counsel

          Fill in the form below to get in touch with the Equity, Diversity and Inclusion Counsel.

          • Drop files here or
            Max. file size: 20 MB.
              Text, PDF, MSOffice, and Images only. Max size 20 MB.

            Email: Indigenous Initiatives

            Fill in the form below to get in touch with Indigenous Initiatives.

            • Drop files here or
              Max. file size: 20 MB.
                Text, PDF, MSOffice, and Images only. Max size 20 MB.
              Innovation Sandbox Contact Form

              Fill in the form below to get in touch with the Innovation Sandbox team.

              • Drop files here or
                Max. file size: 20 MB.
                  Text, PDF, MSOffice, and Images only. Max size 20 MB.

                Email: Unauthorized Practice of Law

                Fill in the form below to get in touch with the Unauthorized Practice of Law team.

                • Drop files here or
                  Max. file size: 20 MB.
                    Text, PDF, MSOffice, and Images only. Max size 20 MB.
                  • This field is for validation purposes and should be left unchanged.

                  Email: Legal Technology

                  Fill in the form below to get in touch with Legal Technology.

                  • Drop files here or
                    Max. file size: 20 MB.
                      Text, PDF, MSOffice, and Images only. Max size 20 MB.

                    Email: Governance Meetings

                    Fill in the form below to get in touch with Governance.

                    • This field is for validation purposes and should be left unchanged.

                    Email: Practice Advisors

                    Fill in the form below to get in touch with the Practice Advisors

                    • 1500 character maximum
                    • Drop files here or
                      Max. file size: 20 MB.
                        Text, PDF, MSOffice, and Images only. Max size 20 MB.
                      • Matters that are considered urgent and will receive a response within the same or following business day are:

                        - Same day or next day real estate closings
                        - Same day or next day court matters
                        - Public, client and lawyer safety concerns (Please note: Safety concerns are defined as immediate threats of harm by clients or the public to themselves or to others, including the lawyer.)

                        Other matters submitted as time sensitive or urgent will be reviewed by the assigned Practice Advisor and they will prioritize accordingly in their call queue.

                        Practice Advisors will try to limit conversations to a maximum of 30 minutes so they can help as many lawyers as possible. To ensure a timely response, please do not send multiple requests.

                      Email: Education

                      Fill in the form below to get in touch with the Education department.

                      • Drop files here or
                        Max. file size: 20 MB.
                          Text, PDF, MSOffice, and Images only. Max size 20 MB.

                        Email: AdvisorLink

                        Email: Accounting

                        Fill in the form below to get in touch with Accounting

                        • Drop files here or
                          Max. file size: 20 MB.
                            Text, PDF, MSOffice, and Images only. Max size 20 MB.
                          • This field is for validation purposes and should be left unchanged.

                          Email: Customer Service

                          Fill in the form below to get in touch.

                          • Drop files here or
                            Max. file size: 20 MB.
                              Text, PDF, MSOffice, and Images only. Max size 20 MB.

                            Email: General Feedback

                            Fill in the form below to get in touch with General Feedback

                            • Drop files here or
                              Max. file size: 20 MB.
                                Text, PDF, MSOffice, and Images only. Max size 20 MB.

                              Email: Communications and Media Relations

                              Fill in the form below to get in touch with Communications and Media Relations.

                              • Drop files here or
                                Max. file size: 20 MB.
                                  Text, PDF, MSOffice, and Images only. Max size 20 MB.
                                • This field is for validation purposes and should be left unchanged.

                                Email: Membership Services

                                Fill in the form below to get in touch with Membership Services

                                • Drop files here or
                                  Max. file size: 20 MB.
                                    Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                  Email: Manager, Membership Services

                                  Fill in the form below to get in touch with Tina McKay

                                  • Drop files here or
                                    Max. file size: 20 MB.
                                      Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                    Email: Elizabeth Aspinall

                                    Email: Jesse Mackenzie

                                    Email: Allan Guty

                                    Email: SoloNet

                                    Fill in the form below to get in touch with SoloNet

                                    • Drop files here or
                                      Max. file size: 20 MB.
                                        Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                      Email: Practice Management

                                      • Drop files here or
                                        Max. file size: 20 MB.
                                          Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                        Email: Nancy Bains

                                        Fill in the form below to get in touch with Nancy Bains

                                        • Drop files here or
                                          Max. file size: 20 MB.
                                            Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                          Email: Inform Trust Safety

                                          Fill in the form below to get in touch with Inform Trust Safety

                                          • Drop files here or
                                            Max. file size: 20 MB.
                                              Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                            Email: Trust Safety

                                            Fill in the form below to get in touch with Trust Safety

                                            • Drop files here or
                                              Max. file size: 20 MB.
                                                Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                              Email: Information Management

                                              Fill in the form below to get in touch with Information Management

                                              • Drop files here or
                                                Max. file size: 20 MB.
                                                  Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                Email: Election

                                                Fill in the form below to get in touch with Election

                                                • Drop files here or
                                                  Max. file size: 20 MB.
                                                    Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                  Email: Justicia Project

                                                  Email: Locum Connect

                                                  Fill in the form below to get in touch with Locum Connect

                                                  • Drop files here or
                                                    Max. file size: 20 MB.
                                                      Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                    Email: Mentor Connect

                                                    Fill in the form below to get in touch with Mentor Connect

                                                    • Drop files here or
                                                      Max. file size: 20 MB.
                                                        Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                      Email: Mentor Express

                                                      Fill in the form below to get in touch with Mentor Express

                                                      • Drop files here or
                                                        Max. file size: 20 MB.
                                                          Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                        Email: Indigenous Law Student Summer Employment Program

                                                        Fill in the form below to get in touch with Indigenous Law Student Summer Employment Program

                                                        • Drop files here or
                                                          Max. file size: 20 MB.
                                                            Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                          Email: ALIA

                                                          Fill in the form below to get in touch with ALIA

                                                          • Drop files here or
                                                            Max. file size: 20 MB.
                                                              Text, PDF, MSOffice, and Images only. Max size 20 MB.
                                                            • This field is for validation purposes and should be left unchanged.

                                                            Email: ALIAlert fraud alerts

                                                            Fill in the form below to get in touch with ALIAlert fraud alerts

                                                            • Drop files here or
                                                              Max. file size: 20 MB.
                                                                Text, PDF, MSOffice, and Images only. Max size 20 MB.
                                                              • This field is for validation purposes and should be left unchanged.

                                                              Email: Equity Ombudsperson

                                                              Fill in the form below to get in touch with the Equity Ombudsperson.

                                                              • Drop files here or
                                                                Max. file size: 20 MB.
                                                                  Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                                Email: Tribunal Office

                                                                Fill in the form below to get in touch with Tribunal Office

                                                                • Drop files here or
                                                                  Max. file size: 20 MB.
                                                                    Text, PDF, MSOffice, and Images only. Max size 20 MB.

                                                                  Email: Custodianship

                                                                  Fill in the form below to get in touch with Custodianship

                                                                  • Drop files here or
                                                                    Max. file size: 20 MB.
                                                                      Text, PDF, MSOffice, and Images only. Max size 20 MB.