In our intake process, information about lawyers is relayed to our Information Assessment Counsel.
We address all information brought to our attention, but some matters may fall outside our mandate as the regulator or may not pose a need for early intervention or discipline. You will be advised if we are not able to assist you or if your matter is dismissed.
If we are able to assist, we will assess whether the information gathered about the lawyer should be directed to the discipline process or the early intervention process:
- If the matter(s) discloses significant regulatory risk, it will be directed to the discipline process.
- If the matter is not of significant regulatory risk, as part of our early intervention approach:
You will receive a letter acknowledging that we have received your information and updating you on the status of the matter.
If you believe the dismissal of your complaint was unreasonable, you can appeal the decision. Disagreeing with the decision to dismiss your complaint is not grounds for an appeal.
Additional questions? Read our Information Assessment Process FAQ.